Privacy Policy and Terms and Use Conditions

Privacy Policy

São Carlos’ Privacy Policy was created to reaffirm its commitment to the safety and privacy of information collected from the users of São Carlos’ interactive services. You may visit this website and get acquainted with the services the Company offers, read reports, obtain news and information without having to provide any personal information. However, should such be the case, this policy purposes to clarify how the Company collects and handles your personal data. Since this policy is subject to occasional updating, São Carlos advises it be regularly consulted.

1. Any information provided by the users shall be collected and stored according to strict security and reliability patterns.

2. Personal data provided by the users shall be collected through ethical and legal means. Such collection may have one or more targets about which users shall be informed.

3. Users shall be advised that their data is being collected and they may choose whether they want to provide it or not, they will be further advised about the consequences of their decision.

4. Unless a legal or judicial order is issued, information provided by users shall never be disclosed to third parties or used for purposes other than those for which it was collected.

5. Access to collected information will be restricted to employees authorized to adequately use such data. Employees that unduly use such information, infringing São Carlos’ Privacy Policy, shall be subject to the penalties provided by its discipline procedure.

6. São Carlos shall maintain the integrity of the information provided through this website.

7. This website contains links or frames for other sites, which may or may not be São Carlos partners and allies. These links and frames are available merely in the hopes of providing yet another benefit to the users of this website. Note that including these links and frames does not mean that São Carlos has full knowledge, agreement, or responsibility for those frames and links or for their respective content. Therefore, São Carlos can not be held responsible for any type of damage caused by the use of the referred links and frames.

8. São Carlos requires´ any third parties hired to perform support services to adhere to its privacy standards.

9. If it is necessary, the Company may use cookies(*) to confirm your ID, personalize your access and to check the use of São Carlos’ website aiming at improving its navigating and functioning conditions.

10. Other important information on the terms and conditions of use of this site is available on Terms and Conditions.

(*) Cookie: small archive put into your PC to keep track of moves within the websites, such as visits to homepages and advertisements.

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Terms and Use Conditions

Navigation and public searching of this website are subject to the Terms and Conditions below:

Guarantees, Responsibilities and Damages

1. São Carlos does not guarantee that the contents, instruments and materials contained, utilized and offered in this website are exactly up-to-date or complete and does not accept responsibility for damages caused by eventual errors of content or shortcomings of equipment.

2. The Company does not accept express or tacit responsibility for the improper use of the information, instruments or materials made available and/or of the equipment used for this website, for whatever purpose made by any user, who has entire responsibility for eventual harm done to their own rights or of third parties, whether or not caused by this improper use.

3. Under no circumstances, will São Carlos, its directors, executive officers or employees be held responsible for any direct or indirect, special, incidental or consequential losses or expenses arising out of the connection with this website or use on its part or incapacity of use by anyone, or with regard to any shortcoming in performance, error, omission, interruption, defect or delay in operation or transmission, computer virus or breakdown of line or of the system, even if the Company or its representatives have been advised of the possibility of such damages, losses or expenses.

4. The adequate provisioning of all the resources of the Internet, without exception, is the entire responsibility of the user of this website.

5. São Carlos does not accept responsibility for the contents of other websites (a) whose addresses are available on the pages of this website or (b) the address of whose website is available to them. The Company does not guarantee the compensation of any damage caused by the websites mentioned in this item.

6. With regard to the exchange of messages between the user and São Carlos through the Internet, please consult its Privacy Policy.

7. An investment in securities involves a high degree of risk. Please review the Company’s Risk Factors.

Confidential Nature of the User´s Information

São Carlos reserves the right to improve the functioning of this website because of the analysis and consolidating of the information and suggestions collected and of the opportunities of these for all of the users of the website. For further advice on the use of information collected at this website, please consult its Privacy Policy.

Author´s Copyrights and Intellectual Property

Unless there is any regulation to the contrary, all the contents of the pages of this website, such as information, materials, tools, paging, graphs and drawings belong to São Carlos or to third parties, who have legally ceded their rights of usage.

Comments on EBITDA

From time to time, São Carlos discloses so-called non-GAAP financial measures, primarily EBITDA. EBITDA represents net income (loss) excluding the effects of financial expenses, net, non-operating income (expenses), net, income and social contribution taxes and depreciation and amortization. EBITDA is not Brazilian or the U.S. GAAP measurement, does not represent cash flows for the periods presented and should not be considered alternatives to net income as an indicator of São Carlos’ operating performance or as an alternative to cash flows as an indicator of liquidity. EBITDA does not have a standardized meaning and São Carlos’ definition of EBITDA may not be comparable to EBITDA as used by other companies.

Although the EBITDA does not provide, according to the Brazilian Accounting Principles (BR GAAP) or the U.S. Accounting Principles (US GAAP), measures of the operational cash flows, São Carlos management uses EBITDA to measure its operating performance. Additionally, the Company management believes that disclosure of EBITDA can provide useful information to investors, financial analysts and the public in their review of the Company’s operating performance and its comparison to the operating performance of other companies in the same industry and other industries.

Note: Having accessed this website and some of its pages, the user will have automatically accepted all the Terms and Conditions here laid down. Therefore, please cease the navigation and public searching of the pages of this website in the event of your not agreeing with all of the above Terms and Conditions.

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